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Svetlo Carbon

Privacy Policy

Last updated: January 27, 2025

1. Introduction

Svetlo Carbon Limited (“Company”, “we”, “us”, or “our”) operates the EUA Analytics platform (“Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you sign in using Google OAuth, we receive and store:

  • Your email address
  • Your name (as provided by Google)
  • Your profile picture URL (if available)
  • Your unique Google account identifier

2.2 Usage Data

We automatically collect information about how you interact with the Service:

  • Pages and features you access
  • Time and date of your visits
  • Browser type and version
  • Device information
  • IP address

2.3 Trading and Analysis Data

If you use our trading tools, we store:

  • Trade entries and positions you record
  • Risk parameters you configure
  • Custom indicators and settings
  • Uploaded data files (COT reports, options data)

2.4 Email Subscription Data

If you subscribe to our daily email summaries:

  • Your email address
  • Subscription preferences and tier
  • Email delivery and engagement metrics

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Authenticate your identity and manage your account
  • Process and store your trading records and analysis
  • Send daily email summaries (if subscribed)
  • Improve and personalise your experience
  • Analyse usage patterns to improve the Service
  • Communicate with you about Service updates or issues
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf:

  • Google (authentication services)
  • Cloud hosting providers (data storage)
  • Email delivery services
  • Analytics providers

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or government inquiries.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

  • Data is encrypted in transit using TLS/SSL
  • Authentication is handled securely via Google OAuth
  • Access to personal data is restricted to authorised personnel
  • We regularly review and update our security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain information as necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain business records

Trading records and historical data may be retained indefinitely for your reference and analysis purposes.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your authentication session
  • Remember your preferences
  • Analyse usage patterns
  • Improve Service performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to countries outside your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Svetlo Carbon Limited
100c Pasir Panjang, #04-03 See Hoy Chan Building
Singapore 118519

Email: jamie@svetlocarbon.com